Last updated: May 14, 2026
By using our website or submitting information to Harmony Carpet Cleaning, you agree to this Privacy Policy.
Information We Collect
We may collect information you provide directly to us, including:
- First and last name
- Email address
- Phone number
- Postal code or service location information
- Services requested, such as carpet cleaning, upholstery cleaning, blind cleaning, or commercial cleaning
- Messages, appointment details, property details, photos, or other information you choose to submit
How We Use Information
We use information to:
- Respond to service requests and questions
- Provide quotes, scheduling, appointment confirmations, reminders, and customer support
- Deliver carpet cleaning, upholstery cleaning, blind cleaning, commercial cleaning, and related services
- Send transactional emails or text messages related to your request or appointment
- Send marketing emails or text messages only when you have opted in where required
- Improve our website, advertising, customer experience, and service operations
- Maintain business records and comply with legal obligations
SMS and Mobile Information
Harmony Carpet Cleaning may use your phone number to communicate about service requests, scheduling, appointment reminders, customer support, and, if you separately opt in, promotional messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services, customer support, appointment scheduling, or other services you request.
Marketing Communications
If you opt in, we may send marketing emails or text messages about promotions, reminders, offers, service recommendations, and other updates. You may opt out of marketing texts by replying STOP. You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
Consent to receive marketing communications is not required to purchase services.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers only as needed to operate our business and provide services you request, such as website hosting, customer relationship management, appointment scheduling, communications delivery, payment processing, analytics, or customer support.
These service providers are not permitted to use your information for their own marketing purposes.
Cookies, Tracking, and Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve performance, measure advertising results, and improve user experience. You can adjust browser settings to block cookies, but some website features may not function properly.
Your Choices
- You can request access, correction, or deletion of personal information by contacting us.
- You can opt out of text messages by replying STOP.
- You can opt out of marketing emails by using the unsubscribe link in the email.
- You can choose not to provide certain information, but that may limit our ability to provide a quote or service.
Data Security
We use reasonable safeguards to protect information submitted to us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may contain links to third-party websites or tools. We are not responsible for the content, privacy practices, or policies of those third parties.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.